What we offer at
Health Online 24.com
Why people prefer buying generic meds?
Often our customers ask us to explain the difference between brand name and generic medications, and recommend which option is better. Here we explain why many visitors opt for generic products and pinpoint the differences that influence their choice. On Healthonline24.com you can purchase both, brand and generic variations of the medicines.
Did not find the medicine your need?
Have suggestions concerning our website, medications or cutomer services? Please, inform us. We always take into account our visitor's queries and do our best to make the medicines you are interested in available at Healthonline24.com.
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Medical News at HealthOnline24 Weblog
A recent study by a large group of researchers at Memorial Sloan-Kettering Cancer Center lead by Andrew Vickers, PhD warns prostate cancer patients. Researchers found that most US surgeons operating on prostate cancer annually have critically low number of cases in their practice, which results in higher probability of increased rates of post-surgical prostate complications and consequent cases of cancer. The data on removal of the prostate (radical prostatectomy) for men with prostate cancer was analyzed by Andrew Vickers PhD, Associate Attending Research Methodologist in the Department of Epidemiology and Biostatistics at Memorial Sloan-Kettering Cancer Center, who revealed that over 25 percent of US surgeons who conducted the treatment of prostate cancer patients performed only 1 removal of the prostate per year... Read more...
Health Online 24 FAQ
Products FAQ
What is a generic medication?
Generic drug is the one manufactured and distributed without a brand name. In other words,
a different name is used for the same ingredients (usually, the name of the active ingredient is taken).
A generic version of a drug appears in the market when the patent
on brand name drug, obtained by the original manufacturer, expires. This means that other
manufacturers have the legal right to produce and sell this particular medicine, provided that it
conforms to FDA requirements and is approved by FDA. Thus, as a rule generic medications appear
several years after the brand name drug.
According to FDA requirements, generic medications must contain the same active ingredients in the same proportions
as their brand name counterparts, that is why in most cases, generic drugs are considered bioequivalent to the brand name versions. Generics are used to treat the same diseases and are identical in dose, safety, efficacy, strength and route of administration.”
Is there any difference between brand name and generic drugs?
Not much, actually. They are insignificant for you as for the patient who takes these drugs. They differ in
- name (only the original manufacturer can sell a medicine under the brand name)
- color and shape (which are also a part of a brand name, this means that generic manufacturers cannot use the same color and shape as the original manufacturer)
- inactive ingredients (for example, the ones that give the color to the pills, because the color must be different)
Why are generic pills so cheap, compared to brand name versions?
The price difference is so significant because production and distribution of
generic analogues runs up less cost, which allows the manufacturers to receive a profit
even from selling at a lower price.
The cost of introducing a new drug into the market includes the following 3 major expenses:
- research and development of the new drug;
- proving safety and efficacy of a drug and obtaining regulatory approval;
- marketing.
Generic manufacturers must only prove the generic medicine's bioequivalance to the existing brand name drug and then produce and sell it under the generic name. No need to spend on research and development or proving safety and efficacy. Moreover, generic manufacturers seriously benefit from the marketing efforts and investments of brand name drug manufacturers. The brand name medicines have to prove themselves in the eyes of the consumers when they appear, generic ones do not. The advertising campaign was paid by the brand name manufacturers.
Prescription Medicines
Some medicines available at Health Online 24 require a valid prescription. If you are required to have a prescription for the medicine which you plan to buy according to the law of your territory or country, our customer support representative will ask you to send it after the completion of your order.
Where are the pills I order delivered from?
The pills we offer at Health Online 24 are produced by Indian manufacturers. The medicines are sent out directly by our manufacturers, to make sure our entire product list is always in stock. As a rule, delivery to your location takes about 2 weeks (in some cases it can take up to 3 weeks).
Are your pills FDA approved?
Yes. Since the medications we offer are produced in India they are approved by the Indian FDA. All the products undergo a series of tests, both during and after production, to make sure that every drug meets the requirements for that particular product.
What is the difference between Soft and Regular pills? Why the "soft" pills I got are actually hard?
This is a very common question. Don't worry, "soft" and "regular" terms describe only the method of use. "Regular" pills should be with a glass of water. "Soft" ones are for putting under the tongue till they dissolve (this is called sublingual administration). Both types of pills are hard in their consistence.
Shipping FAQ
Where do the pills come from?
The pills we offer at Health Online 24 are produced by Indian manufacturers. The medicines are sent out directly by our manufacturer, to make sure our entire product list is always in stock.
What shipping methods do you offer?
At the moment we offer two shipping methods :
- Trackable Courier Service
- International Unregistered Mail
What countries do you ship orders to? What are the shipping costs? How long does the delivery take?
Please see the table below for answers:
| Questions | Trackable Courier Service | International Unregistered Mail |
| How long does the delivery take? | 7-9 working days | 14-21 week days |
| What are the shipping costs? | 50$ per package | 10$ |
| What countries do you ship orders to? | This option is not available for:
|
The orders are shipped worldwide |
Please Note! Brand pills can be sent by Trackable Courier Service only.
How do you ship orders? Will I have to sign for the package?
You don't have to sign for the orders sent by the standard unregistered mail. You order will arrive in a plain envelope and left in your mail box. No reference to content will be read on the envelope. If sent by a courier, the recipient needs to sign for the package. We are concerned about your privacy. The outside of the packaging will not mention its contents. None of your private information will be disclosed to any other company.
Will my order be delivered in one package or you will divide it in case the order is large?
If an order includes 90 pills (or more) or if there are different types of medications in one order we will have to send the pills separately. Thus the delivery will take longer than 3 weeks since the packages are sent with the interval of approximately 7 days one by one. This is done to secure the delivery.
What if my order does not arrive by the time stated?
We value your time and your satisfaction is our prime aim. If the products are not delivered by the time stated, we will make a replacement, free of charge, or your will receive your payment back!
Ordering FAQ
Is ordering on your site secure?
Confidentiality
None of your private information will be disclosed to any third party.
None of your personal information is used for promotional purposes, spam, etc.
All the information you provide is confidential.
When you order medicines on our site, you fill in a form. The information you enter
is used for the delivery or your order, sending you the message confirming your order and
contacting you (when necessary).
Security
All the payment data you enter at the “checkout page” is directly transferred to the secure server of the payment system. The secure transfer from the customer to the bank is ensured by encrypting your personal information. We use 128 bit Secure Sockets Layer (SSL) software to encrypt your personal information.
Our stuff does not have any access to the customers’ credit card information. Customer support operators can see only the last four digits of your credit card in the database.What payment methods do you offer?
!!Currently we do NOT accept PayPal and WebMoney.
| Credit card payment | Visa, Visa Electron, MasterCard, Debit Cards, Discover, |
| E-check payment | An e-Check is an electronic transfer of money in which the money is taken from a bank account, typically a checking account. The account's routing number and account number are used to draw funds from the account. e-Checks can clear much faster than written checks. Click here for instructions. |
| Bank wire transfer | A wire transfer is a method of transferring of funds from one entity to another. Wire transfers can be done by a simple bank account transfer, or by a transfer of cash at a cash office. Click here for instructions. |
Do you provide a money back guarantee?
Yes, we provide a money back guarantee if you are not satisfied. Click here for details about our refund policy.
The names of some pills have extensions like SR, XR, CR, ER, TR, XL abbreviations? What do they mean
The abbreviations should be interpreted in the following way: extended-release (ER, XR, or XL), sustained-release (SR), controlled-release (CR), time-release or timed-release, or continuous-release (CR or Contin) pills. These are capsules or tablets that dissolve slowly and release the active drug over time. Sustained-release tablets or capsules can maintain sreadier level or drug in the blood. They are structured so that the active ingredient is contained in a matrix of insoluble substance. The active ingridient gradually dissolves when it finds its way out through the holes in the insoluble matrix. Consequently, sustained-release can be taken less frequently than instant-release formulations of the same medication.
